Privacy Policy
This document outlines the consent terms and privacy policy adhered to by getyourguidetourss Limited (previously Agami Enterprises Limited), a company registered in Hong Kong and operating as getyourguidetourss.com or getyourguidetourss.
The website getyourguidetourss.com provides a platform for travelers, tour guides, and other travel companies worldwide to interact. We understand the trust users place in us by sharing their information, and we are committed to protecting their privacy.
This document details our terms of consent ("Terms of Consent") for processing personal data and our privacy policy ("Privacy Policy"), which includes information about users' rights regarding their data. Please read both sections carefully before consenting to our data processing practices.
Terms of Consent
References to "we," "us," "our," and "getyourguidetourss" mean getyourguidetourss Limited, a Hong Kong-incorporated company, and/or our subsidiaries. "User" and "you" refer to the visitor of the website or contributor of content on the site.
"Personal data" refers to any information that can identify a person, such as a name, identification number, location data, or details related to physical, physiological, genetic, mental, economic, cultural, or social identity.
By accessing or using this website, you must consent to and agree to be bound by these Terms of Consent and the Privacy Policy. Please read the Privacy Policy carefully.
What Personal Data Does getyourguidetourss Collect and Why?
We may collect information about a user's computer when they visit getyourguidetourss, including IP address, web browser software, content and pages viewed, and the referring website. This data helps us understand user interests and customize their experience. For example, we may use the IP address to determine the user's location and tailor content accordingly. In some cases, we may use this data without consent to prevent fraudulent activity on the website.
How Do We Use Cookies?
Cookies are small data files stored on a computer's hard drive, only if the browser settings permit. Disabling cookies may affect the functionality of our site, including the ability to log in, book travel, or respond to client requests.
Transfer of Personal Data Outside the EU
getyourguidetourss hosts its content on cloud servers with Rackspace, primarily located in Chicago, USA. Data may be duplicated globally to ensure fast delivery using CDNs from providers like Rackspace, Cloudinary, and Akamai.
Period of Storage of Personal Data
We will delete personal data when it is no longer needed for the purposes for which consent was given, unless legally required or otherwise permitted to retain it.
Access of Personal Data Through Google API
getyourguidetourss may access personal data through Google API with user consent, used for logging into getyourguidetourss via Google and viewing calendar availability for guides and tour operators. getyourguidetourss will not modify Google data and adheres to Google API Services User Data Policy, including Limited Use requirements.
User Rights
Upon request, we will:
Our site may contain links to other websites with different privacy policies. We are not responsible for the privacy practices of these sites, and users should exercise caution and due diligence when visiting them.
Display and Modification of Personal Data
Users can customize their display details during registration or by updating their profile after logging in. getyourguidetourss allows users to change and modify previously provided information and control what information is publicly visible.
If users upload pictures to the image gallery or as part of a review or forum post, these images will be publicly visible. Users should only upload images they are comfortable sharing publicly.
Trip Requests Posted on getyourguidetourss
Travelers can post travel requirements on getyourguidetourss, allowing guides and travel companies to offer their services. Contact information should not be included in travel requests until the tour is confirmed by the client.
Messages Sent Through the getyourguidetourss Website
getyourguidetourss provides a messaging system for users to communicate without sharing email addresses. We may monitor these messages to ensure compliance with terms and conditions or assist in the booking process.
Email Subscription
Users will only receive marketing emails if they have explicitly agreed. They can opt-out through account settings. Certain notifications, such as job requests or new features, will be sent regardless of marketing email preferences but can be managed through settings.
Call Recording and Monitoring
Calls to and from getyourguidetourss may be recorded for quality, compliance, or training purposes. Personal data obtained during calls will be treated in accordance with the Terms of Consent and Privacy Policy.
Children's Privacy
getyourguidetourss is intended for a general audience planning trips or vacations. If we discover a child under 13 has posted personal information, we will delete it as soon as possible.
Updates to the Privacy Policy
getyourguidetourss reserves the right to change this Privacy Policy at any time. Changes will be posted online and notified through the getyourguidetourss website. Please refer to this section for the latest version.
Contact Us and Grievance Redressal
For questions about the Terms of Consent and Privacy Policy or to exercise your rights, contact us at support@getyourguidetourss.com. EU data subjects can complain to the supervisory authority in their country under the General Data Protection Regulation if grievances are not resolved satisfactorily.
Updated: 7th November 2023